Do you have previous customer service experience in a telephone based role? We’re looking for someone with excellent communication skills, the ability to adapt and learn in challenging situations and knowledge of the mortgage industry to join our Mortgages division. Does this sound like the role you’ve been looking for?
To work as part of a telephone based team handling new lending enquires, communicating with brokers to develop and maintain excellent relationships. You will be making and receiving calls from First Mortgage applicants to verify the transaction detail, the accuracy of the data received and the identity of third parties involved in the transaction.
Grade C or above GCSE (or equivalent) in English and Mathematics and previous experience in a telephone based role.
37.5 hours per week, Monday to Friday, 8.30am to 5.00pm (one hour for lunch).
Relevant training will be provided.