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Compliance Manager

Location: Homer Road, Solihull

Business area: Paragon Bank

Date posted: 2017-04-04

Brief description

Do you have a good knowledge of regulation, with great attention to detail and a drive to see things through to the end? We’re looking for someone who will develop themselves to become a subject matter expert across the Group, and ensure their own values and behaviour reflect the principles of Treating Customers Fairly. If you’re up for the challenge, then please read on.

Purpose of the role

To support the Head of Compliance, in relation to regulatory risk and compliance activities within the Group. Contribute to the implementation and monitoring of the application of Group / Bank policies, governance frameworks, procedures, practices and standards to ensure quality, effective risk management and regulatory compliance. Provide consultancy and advisory assistance to Group’s business owners and assist with ad hoc investigations and projects as necessary, ensuring regulatory and conduct risks are considered.

Duties & responsibilities

  • Keep abreast of regulatory rule changes and developments, assess their impact and, as appropriate, advise and assist business head to progress any necessary changes
  • Support Group / Bank regulated projects, providing specialist technical guidance and support
  • Act as a centre of excellence for the Group in embedding compliant practices within the first line operations, including being involved in ad-hoc post implementation queries following legislative changes
  • Provide technical leadership and support by searching out external best practice, monitoring technical and professional developments, sharing knowledge and encouraging others to do the same in the best interests of Paragon Group and its customers
  • Advise and assist the business in ensuring that their controls are fit for purpose and effective
  • Produce timely, management reports identifying areas of non-compliance with internal policy, regulatory requirements and the internal control framework
  • Develop a constructive and collaborative relationship with business areas


  • A strong understanding of the regulatory framework in which the Group operates, its regulatory requirements and expectations with regard to Group business lines. Including mortgages, consumer credit, savings and debt collection
  • A drive and appetite for personal development and continuous learning
  • Demonstrates ability to work alone or as part of a team
  • Excellent written and verbal communication skills
  • Ability to assimilate and utilise new information, processes and training
  • Embraces changes and able to influence / encourage others
  • Ability to prioritise tasks to ensure delivery meets critical deadlines
  • Understands the concept of conduct risk and the impact of this on processes and procedures

Qualifications and experience

You must be CeMAP qualified and have an appropriate compliance qualification, or previous experience in a similar compliance or audit role in a FCA regulated environment.

Working hours

37.5 hours per week, Monday to Friday, 8.30am to 5.00pm (one hour for lunch).


Relevant training will be provided.

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Living wage